HammondCare Resource Hub

The practical side of pastoral care: Patricia’s story

Written by HammondCare | Oct 24, 2024 1:05:57 AM

As 85-year-old Patricia’s driving test was fast approaching, she started to feel anxious and had trouble sleeping. Pastoral Care Coordinator Carolyn noticed something was wrong when she visited for her birthday, and sat down with Patricia to help work through her fears – encouraging some very positive results.

Patricia was worried about not passing her driving test. It would mean forgoing her twice weekly shopping trip and then trying to carry groceries on public transport – and not being able to attend services at her local church, where she occasionally helps with funerals and weddings. She’d also miss visiting her second cousin who lives 40 minutes away from her home.

‘I only just met my cousin for the first time recently, after I discovered we have the same great grandparents. I looked him up in the phone book, as part of my ancestry research. We’re now sharing photos from our families’ past – some I didn’t even know existed – and planning a trip to Rookwood Cemetery together to visit their graves.’

Carolyn took the approach of breaking down each specific worry Patricia had about her driving test, and then they worked through each one together. Carolyn researched the Service NSW website so she could explain to Patricia what the test would involve. She also reassured Patricia that she would have more than one opportunity to take the test if she didn’t pass the first time.

Carolyn talked through options if Patricia didn’t manage to pass – such as HammondCare providing transportation for her to church and other important activities, further putting her at ease.

The day after the driving test, Carolyn rang Patricia to see how she went. Patricia was thrilled to let her know she’d passed and could now keep her licence for another two years.  She also declared that she had enjoyed the best sleep in weeks.

‘I’m grateful to the pastoral care team for their support; they are such good company, and I can talk freely to them about anything.’

Pastoral Care Coordinator Ellyn now visits Patricia at her home. Patricia’s face lights up when she talks about the support she received from Carolyn.

‘By being there in the moment with Patricia, she was able to overcome her fears. Patricia passed the test with flying colours. Now she can keep enjoying her independence – and continue growing her relationship with her cousin, and their shared connection with the past.’