Jump to section:
Welcome to HammondCare Greenwich Hospital
HammondCare Greenwich Hospital is a public hospital that provides inpatient, outpatient and community palliative care services to residents within the lower north shore of Sydney.
Our specialised health and community services for the residents of Northern Sydney include rehabilitation (in-patient and out-patient), short term restorative care, pain management, palliative care (inpatient and community) and older people's mental health.
Quality & Safety
HammondCare is committed to providing high quality, safe and relationship-based care for our clients and patients. Our hospitals are fully accredited via the Australian Council on Health Care Standards (ACHS) under the National Safety & Quality Health Service (NSQHS) Standards.
We use various strategies and structures to monitor patient safety and quality of care. These include reviews, audits, surveys and feedback from consumers, carers and staff. Regular clinical indicator review is one of the strategies used within our ongoing quality and safety culture.
In addition to internal and external professional reviews, we have a Consumer Advisory Council who reviews patient safety data and provide comments on a regular basis.
Types of care at HammondCare Greenwich Hospital
Our palliative care aims to make patients with a life-limiting illness as comfortable as possible, while expertly managing symptoms.
We offer support that embraces physical, psychological, social and spiritual needs for the patient, their family and other carers. The team also provides palliative care for patients and their families living at home on Sydney's North Shore and Northern Beaches.
Greenwich Rehabilitation Services offer personalised treatment designed to help you adjust and rebuild your life so you can live as independently as possible.
We cater for people who have experienced life-altering events such as:
- Neurological diagnosis with functional difficulties or limitations
- Cancer diagnosis and treatment
- Mobility problems and functioning limitations after falls, fractures and musculoskeletal impairment
- Significant impairment after medical or surgical illness
The Riverglen Unit provides a place of safety in a secure, modern setting for older people in the acute phase of a mental health disorder.
Our team of mental health professionals will assess your psychological and physical health, and prescribe personalised treatment in consultation with you and your carer.
Short-Term Restorative Care (STRC) is an individualised program that is provided in your home or in a community setting, such as a local gym. It offers up to eight weeks of tailored therapy to help you improve your ability to perform everyday tasks and achieve your goals in a way that you feel comfortable with.
How do I access this service?
Short-Term Restorative Care is a government-funded program. If you are 65 years or older, or otherwise eligible for Commonwealth-funded aged care services, you may be eligible for a STRC program.
If you are already receiving a Home Care Package, you might not be eligible for STRC, though similar programs can still be accessed through your package.
To find out more on the STRC program, read our STRC Guide
How to get or make a referral
Palliative and supportive care
All patient referrals must be from a General Practitioner, medical specialist, or advance practice nurse, and must include the referring officer’s address, phone number, and provider number. If the referral is from a specialist, the patient’s GP details should also be included with the referral.
All referrals must be legally valid as outlined in the Medicare Benefits Schedule (MBS).
Please address your letter of referral to our staff specialists.
The referral must be received and dated prior to the patient receiving treatment from our service, with the exception of medical emergencies and inter-hospital transfers.
We strive to make your experience as smooth and effortless as possible. Feel free to contact our team with any questions any time.
To refer a patient to the Greenwich Palliative and Supportive Care service
View the Inpatient Admission Criteria.
Please complete the Palliative & Supportive Care Referral Form , and return to:
INPATIENT Referrals
Fax: 9903 8100
For urgent referrals and/or enquiries please call 0400 788 807
COMMUNITY Referrals
Fax: 9903 8265
Email: gcteam@hammond.com.au
Rehabilitation
While everyone’s situation is different, below is a typical journey for rehabilitation patients.
- Refer your patient to a Medical Rehabilitation Specialist for rehabilitation treatment using the rehabilitation referral form.
- Your patient will be reviewed, then admitted as an inpatient (if necessary).
- After assessment, the team will work with your patient to create a comprehensive, personalised care plan.
- Your patient will be discharged and may progress to outpatient visits.
- They’ll receive ongoing support, right through to the final stages of recovery.
To refer a patient to Greenwich, please complete the form/s below
For Inpatient rehabilitation services: Rehabilitation Inpatient Referral Form
For Ambulatory rehabilitation: Ambulatory Rehabilitation Services Referral Form
For Hydrotherapy: Hydrotherapy Referral / Medical Clearance Form
And email or fax as per instructions on the form.
Mental health for older people
Reasons for referral can range from seeking an initial diagnosis to the review and treatment of an ongoing illness.
For more information on how to refer to Greenwich Hospital's Older People's Mental Health services, please contact us.
*If you feel that you or someone you care about is in a crisis situation, please contact the Mental Health Telephone Access Line on 1800 011 511.
All patient referrals must be from a General Practitioner, medical specialist, or advance practice nurse, and must include the referring officer’s address, phone number, and provider number. If the referral is from a specialist, the patient’s GP details should also be included with the referral.
All referrals must be legally valid as outlined in the Medicare Benefits Schedule (MBS).
Please address your letter of referral to our staff specialists.
The referral must be received and dated prior to the patient receiving treatment from our service, with the exception of medical emergencies and inter-hospital transfers.
We strive to make your experience as smooth and effortless as possible. Feel free to contact our team with any questions any time.
To refer a patient to the Greenwich Palliative and Supportive Care service
View the Inpatient Admission Criteria.
Please complete the Palliative & Supportive Care Referral Form , and return to:
INPATIENT Referrals
Fax: 9903 8100
For urgent referrals and/or enquiries please call 0400 788 807
COMMUNITY Referrals
Fax: 9903 8265
Email: gcteam@hammond.com.au
While everyone’s situation is different, below is a typical journey for rehabilitation patients.
- Refer your patient to a Medical Rehabilitation Specialist for rehabilitation treatment using the rehabilitation referral form.
- Your patient will be reviewed, then admitted as an inpatient (if necessary).
- After assessment, the team will work with your patient to create a comprehensive, personalised care plan.
- Your patient will be discharged and may progress to outpatient visits.
- They’ll receive ongoing support, right through to the final stages of recovery.
To refer a patient to Greenwich, please complete the form/s below
For Inpatient rehabilitation services: Rehabilitation Inpatient Referral Form
For Ambulatory rehabilitation: Ambulatory Rehabilitation Services Referral Form
For Hydrotherapy: Hydrotherapy Referral / Medical Clearance Form
And email or fax as per instructions on the form.
Reasons for referral can range from seeking an initial diagnosis to the review and treatment of an ongoing illness.
For more information on how to refer to Greenwich Hospital's Older People's Mental Health services, please contact us.
*If you feel that you or someone you care about is in a crisis situation, please contact the Mental Health Telephone Access Line on 1800 011 511.
Get in touch
Contact UsFAQs
What are the plans for the Greenwich Hospital development?
HammondCare will have greater opportunities to fulfil its mission to improve the quality of life for people in need with the Independent Planning Commission decision in November 2020 to approve an integrated health campus featuring a subacute hospital on the Greenwich Hospital site. The proposal has now moved to detailed design phase. Greenwich Hospital provides a range of services to improve quality of life for people in need. Services include rehabilitation, palliative and supportive care including pain management, mental health care for older people, community care and other vital services. It’s about providing a continuum of care with personalised support to address your specific needs and goals. See the latest news on Our Greenwich Campus