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      Residential Care

      HammondCare Caulfield Residential Aged Care

      294 Kooyong Road
      Caulfield VIC 3162

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      Welcome to HammondCare Caulfield Residential Aged Care

      HammondCare Caulfield provides tailored, expert residential aged care in a place where you feel at home.

      Inside the community sits one of the only purpose-built villages for dementia care in Melbourne. Small home-like cottages are surrounded by gardens and feature design principles to help you stay independent. There is also a two-storey care home for people with complex health needs.

      Qualified in leading care practices, the expert care team build a genuine relationship with you and your family so they can tailor their approach to your individual needs.

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      A woman and a carer sitting on a bed at HammondCare Caulfield residential aged care in Melbourne
      Guide to HammondCare Residential Aged Care

      PDF | File size: 2.47 MB

      A specialised dementia care village

      HammondCare Caulfield's leading design principles help you stay independent and make your own choices.

      As well as an onsite general store and salon, each cottage in the village has easy access to gardens, a central kitchen you can recognise and use, and a mix of shared living areas and quiet comfortable spots to sit and relax.

      What does HammondCare Caulfield offer?

      An expert care team: Trained in specialised residential aged care and dementia care, your team is dedicated to improving your quality of life through compassionate care and clinical excellence. As part of caring for you, they learn about your history, passions, values, and hobbies to help you maintain a fulfilling life.

      Pastoral care: HammondCare Caulfield welcomes and respects people of all faiths, and of no faith. The Pastoral Care team provides regular support and education to residents and their families.

      Volunteer services: A team of trained aged care volunteers generously contribute their time to providing company, friendship, art and music engagement, gardening and pet therapy, and spiritual care.

      Partnered services: HammondCare Caulfield works with a range of partners to care for you holistically, including consulting pharmacy services and visiting allied health providers.

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      Types of care at HammondCare Caulfield Residential Aged Care

      Residential care

      • Our unique model of care is centred on truly getting to know each person and their family. We tailor care to residents’ individual background, likes and needs.
      • We have more than 25 years’ expertise in caring for people living with dementia. Today we care for more than 2,000 residents.
      • Our homes comprise of small cottages designed specifically for someone living with dementia, to maximise comfort and wellbeing, and make each day less stressful.
      • As an independent Christian charity, compassion is ingrained in how we care.

      Specialist Dementia Care Program (SDCP)

      HammondCare is proud to provide support for those that others can't or won't. The Specialist Dementia Care Program (SDCP) provides individualised care for people who are experiencing severe Behaviours and Psychological Symptoms of Dementia (BPSD) and are unable to be adequately cared for in a standard residential aged care setting.

      The SDCP offers temporary, transitional care to stabilise and reduce a person’s behavioural symptoms with the aim of enabling them to transition to a less intensive care setting.

      This program requires referral and needs-based assessment delivered by Dementia Support Australia.

      To learn more about eligibility and how to access visit:

      SDCP | Dementia Support Australia

      SDCP | Australian Government Department of Health and Aged Care


      Costs and payment options

      We provide the highest possible quality of care to all people with an assessed need, regardless of their financial circumstances. This means that your financial situation will not affect finding a place at HammondCare.

      There are three ways you can pay for residential accommodation and care. We can help you understand your options and find an arrangement that suits your individual circumstances.

      1. Accommodation Costs

      Option 1: Refundable Accommodation Deposit (RAD)
      Option 1: Refundable Accommodation Deposit (RAD)

      This is a lump-sum payment with a refundable balance upon exit.

      The maximum RAD for:

      • Caulfield Village is $940,000
      • The Glens (single) is $550,000
      • The Glens (single - shared bathroom) is $515,000
      • The Glens (shared) is $425,000
      View full costs
      Option 2: Daily Accommodation Payment (DAP)
      Option 2: Daily Accommodation Payment (DAP)

      This is a daily payment which is non-refundable.

      The maximum DAP for:

      • Caulfield Village is $215.29
      • The Glens (single) is $125.97
      • The Glens (single - shared bathroom) is $117.95
      • The Glens (shared) is $97.34
      View full costs
      Option 3: RAD + DAP Combined
      Option 3: RAD + DAP Combined

      This is a combination payment that is made up of part refundable accommodation deposit, and part daily accommodation payment. You can pay any RAD + DAP combination you wish.

      An example of RAD + DAP combinations for Caulfield is:

      • Caulfield Village: A RAD of $610,000 and a DAP of $75.58
      • The Glens (single): A RAD of $360,000 and a DAP of $43.51
      • The Glens (single - shared bathroom): A RAD of $335,000 and a DAP of $41.22
      • The Glens (shared): A RAD of $275,500 and a DAP of $34.35

      In this case, you can deduct the daily payment (DAP) from the lump sum payment (RAD).

      HammondCare Assurance

      Residents who choose to pay for their accommodation by a RAD + DAP combination may also determine to have any DAP and/or Personalised Services Fee withdrawn from the RAD.

      You may have concerns that the RAD amount will, over time, be consumed by these deductions. However, HammondCare ensures that at least 65% of the RAD paid will be returned to residents:

      • Whose income and assets assessment by Centrelink/DVA indicates that the RAD they have paid is the maximum that they are able to pay.
      • Who have paid a RAD that is equal to or higher than the HammondCare example RAD + DAP combination for that specific care home

      Those who do not agree to have any regular deductions from the RAD will receive the full deposit when they leave the care home.

      Accommodation supplement

      The Australian Government also pays an accommodation supplement for residents who are unable to contribute to the cost of their accommodation.

      View full costs

      2. Care costs

      The Australian Government subsidises the cost of care.

      Residents are asked to contribute in the following ways:

      Basic Daily Fee

      A Basic Daily Fee goes towards day-to-day living expenses such as meals, cleaning and laundry. The standard Basic Daily Fee is 85% of the single pension, or $61.96 per day.

      Means-Tested Care Fee

      If a resident’s income and assets exceed thresholds set by the Australian Government, a Means-Tested Care fee will need to be paid, which contributes to the cost of clinical care.

      3. Personalised services

      Personalised services

      To provide comfort and satisfaction, all HammondCare residential sites have access to a number of high-quality services and features. At Caulfield from just $23.50 per day at The Glens, and $31 per day at Caulfield Village, Personalised Services are provided in addition to the provision of standard care and services.

      4. Total Costs Summary

      So what will the total cost be?

      Specific care costs will depend on several factors, including your particular circumstances and care needs. To find the best option for your needs, contact our Admissions Team for a friendly chat on 1800 776 112.

      Examples

      To make things clearer, here are some examples of how accommodation and care costs might interact in individual cases.

      Mary is a full pensioner who was renting a house. When she was assessed by the Australian Government as eligible for residential care, she moved into a low care, dementia-specific home at HammondCare. Because she did not have significant income or assets, Mary receives the government’s accommodation supplement and she does not have to pay the means-tested care fee. She will use her pension income to pay the Basic Daily Fee.

      Bill is a retired welder who lives in his own home. When he discovered he needed residential care, he sold his house for $420,000 and moved into HammondCare. The home's maximum accommodation price is $550,000 and he chose to pay a combined $360,000 refundable deposit and a $43.62 daily accommodation payment (based on the outstanding amount of $190,000). He also pays a means-tested care fee of around $10/day and Personalised Services fee which is debited from his savings. He also pays the Basic Daily Fee out of his pension.

      Jane is a retired accountant. Before she moved into a 15-person cottage at HammondCare, she lived in her own home that was worth $900,000. She paid the full refundable deposit of $830,000 and so did not have to make any daily accommodation payments. She now pays a means-tested care fee based on her assets and her investment income. She also pays the Basic Daily Fee and Personalised Service Fee out of her investment income.

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      COVID-19 guidelines

      HammondCare puts residents' health and wellbeing first. As we learn to live with the COVID-19 pandemic, we continue to follow the directives and guidelines of the Australian and State Governments.

      Click here to see the latest COVID-19 information and updates.

      Residential Service risk management measures
      • Staff and visitor screening
      • Training in, and enhanced use of, appropriate PPE and infection control measures
      • Monitoring and auditing of infection control practices by the QSR team
      • Reduced movement of staff between services and between cottages at each service
      • Enhanced cleaning processes, especially in high-touch areas
      • Increased precautionary testing of staff
      • Offering on-site vaccination clinics to residents and staff
      • Developing clear escalation and decision-making processes that promote safety and encompass a compassionate approach
      • Implementing measures to safely enable ongoing engagement and visits for residents, their family and loved ones
      Partnering in Care

      HammondCare’s Partnering In Care Program is a special education program for the loved ones of residents. The program is designed to equip family and friends with care principles to enable a partnered approach to caring for each resident. 

      The course content has recently been updated to reflect current COVID-19 visitor information and visiting a residential home, infection control and some other information to assist family and loved ones at this time.