1300 426 666

      Getting started with care

      We’re here to guide you on your care journey and make finding the right type of care as simple as possible.

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      Types of Care
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      Discover which of our services are available in your area.

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      Residential Care

      Specialised aged care for people living with dementia and complex health needs.

      Residential Care

      Specialised aged care for people living with dementia and complex health needs.

      Personalised care in a place you belong

      If you’re living with dementia or other complex health conditions, we provide a home for you that allows you to be yourself - somewhere you can feel comfortable and make your own choices, with the support of an expert care team.

      As an independent Christian charity, nothing matters more to us than giving each person the personalised, expert care they deserve.

      Get in touch with us
      Residential Aged Care Personalised Care In A Place You Belong

      Residential care designed to improve your quality of life

      Your needs always come first
      Your needs always come first

      HammondCare has a specialised process to get to know you. As well as your health, we learn about your life, interests, and values to help you maintain a fulfilling life.

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      A place you belong

      Living spaces feel like domestic homes, promoting feelings of familiarity, comfort, and belonging, particularly for people with dementia.

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      Your dedicated team

      Our care is built on respect, trust, and expertise. Our team members are committed to care excellence and receive ongoing training in dementia and complex care.

      Expertise tailored to you
      Expertise tailored to you

      HammondCare has over 90 years experience helping people with complex needs. This includes nearly 30 years providing specialised care for people living with dementia.

      Helping you feel at home
      Helping you feel at home

      Our homes function as close as possible to normal, everyday life. There are no fixed activity schedules or set visiting hours. You choose how you spend your time.

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      Partnering with you in care

      Residents are supported to make decisions about their own care, and family and friends are equipped with care principles to enable a partnered approach to care.

      Helping you get started with residential care

      There are a few important things to consider when you’re applying for a place in residential care. We work with you to understand your needs and ensure you feel at home.

      Learn how to access aged care by viewing our step-by-step video guide on getting started.

      Innovative care home design that supports you

      Using internationally-recognised design principles, our home-like cottages support you to stay independent and connected with the things that matter to you.

      Homes are designed to look and feel familiar with features like central kitchens, inviting living spaces, easy access to the outdoors.

      Our design approach
      The dining room of a HammondCare residential home

      Watch how to get started with
      residential care

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      Your step-by-step guide to residential care

      Step 1

      Arrange an assessment
      via My Aged Care

      Find out if you can be assessed for a government-subsidised place in residential care. To get started, contact the Australian Government department for aged care, My Aged Care. If you are eligible for an assessment, you will receive a letter with referral codes.

      Step 2

      Find a care home that
      interests you

      Research our residential care homes near you and take a virtual tour. When you have a location in mind, contact us for a face-to-face
      assessment with our expert care team.

      Your first assessment through My Aged Care is for government funding. Your assessment at HammondCare is to determine the care you need.

      Step 3

      Take a guided tour in person

      Come for a guided tour with one of our friendly team members. Our team will help you understand key features of our homes as well as the costs and payment options.

      We'll provide you with an application pack to complete if you would like to move in.

      Step 4

      Move in to your new home

      When a suitable place becomes available, it’s time to move in. We’re here to help to make the transition into care as smooth and stress-free as possible. Our care team will already be familiar with you through our unique assessment process.

      Services available to you in residential care

      We believe that good food, good company and a warm atmosphere are what promotes a sense of belonging.

      Cutlery
      Delicious food, made fresh

      Our fresh, home-style meals bring comfort to residents each day. HammondCare's dietitians design a range of nutritious and tasty menu options for each home, and meals are tailored to the needs of each person.

      Social support
      Spending time together

      A team of trained volunteers generously offer their time and commitment to support residents in individual and group settings. One-on-one volunteers are personally matched based on shared interests.

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      Nurturing your spiritual wellbeing

      We welcome and respect people of all faiths, and of no faith. Our Pastoral Care teams support residents and their loved ones throughout their physical and spiritual journey.

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      Support to live well

      HammondCare offers a wide range of visiting services and onsite amenities to make life more comfortable, convenient, and enjoyable. Services vary at each location.

      Find a residential care location near you

      See all locations
      Map of HammondCare residential care locations

      Contact us

      We'd love to welcome you. If you have any questions about our accommodation or services, please call us on 1800 776 112 or send a message.

         1800 776 112
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      Client Details
      Care Needs


      Please be advised, a formal diagnosis of dementia is required to be considered for this site.



      ACAT Assessment Details

      You can visit below website to get more information related and organise an assessment

      My Aged Care Website

       Access Australian-Government subsidised aged care services

      Apply for an assessment

      Aged care homes


      Request referral code for ‘Residential Respite’ and/or ‘Residential Permanent’ care (e.g. 1-XXXXXXXXXXX)